CASE STUDY

Operational Blueprint for Streaming

image of a studio

Overview:

Learn about an operational philosophy for livestream production that has been proven on a real subscription service. This service has 15,000 paid monthly subscribers and has been operating for five years, with livestreams Monday through Friday. Also provided is a blueprint for getting started on your own livestream operation, planned for long-term stability.

Keep it Simple

Have you ever been up to your neck in complicated processes and logistical labyrinths, wishing for a simpler way? Perhaps you have a dizzying web of colleagues, deadlines, and contracts to navigate? Simple is a dream - a wonderful concept that nearly everyone agrees is close to impossible.

My theory for this is that it’s mostly anxiety. Simple requires overcoming the fear of ‘not enough’. But trust me, you do not need to worry about keeping it too simple, things will get complicated anyway. A simple foundation to a system fated to be complicated is better, more stable, and more nimble.

The problem is that video production is hard, making high-quality content is hard, and there are so many moving parts that it makes you wonder if it’s even worth the effort? What makes you stand out from people who make free content on Youtube or social media? What can you promise that they can’t? The simple answer is value, quality, consistency, and community.

My experience has proven this. For five years I’ve run the operations of a live streaming fitness company that has 15,000 monthly subscribers. We’ve got a 99% success rate and that’s because the operational workflow is based on a philosophy of work that considers all angles of a process. It’s as simple as humanly possible. The workflow accounts for failure as part of the process, something I learned while working in a newsroom and on movie sets. Failure wasn’t an option, it was an inevitable variable that had to be planned for. Because of that, I test for worst-case scenarios and always have a backup plan.

I’m going to rewind and explain briefly how I fit into the world of live video production. First off, I don’t come from an A/V background, I’m not an engineer, and I’m not a technician. I’m an artist who is good with technology and I come from the world of making independent films and videos. Or put another way, making dirt-cheap look amazing.

You plan for everything, including the flexible scenarios, the unexpected weather, and the many personalities of your cast and crew. Working this way rewires your brain to see every production as a series of risks and opportunities that you prepare for in service of a collective goal. It’s organized chaos. You’ve got to know your ground rules if you’re going to make it through with a professional end product. You’ve got to consider what can be changed or eliminated if circumstances require it.

Live production is even more chaotic, it’s in-the-moment, it relies on systems that even billion-dollar broadcast networks can’t entirely control. On the internet, it’s a completely new game. You can livestream right now from your phone. You can pay a million+ dollars to set up a stage and stream a one-time concert or a conference’s general session. The range of production scale is wider than ever before, so it’s easy to get lost in the cost-benefit analysis. Is it even feasible? What if you have paying subscribers? What if you need to stream every week for years to come? What if you need to scale that up to streaming daily? Or multiple times per day? What if you develop different types of programming? How can you funnel this content into marketing efforts? How can you do this reliably enough to keep your subscribers? What if you want to take a vacation in the middle of it all!?

The answer is: You can do it! You can make it work. And without entirely blowing the budget or burning out. I know because I’ve already done it, and below I’ll share my blueprint for getting started.

Surprise! It begins with “keep it simple.”

image of production equipment

The “Keep it Simple” Operational Blueprint for Streaming:

Go ahead and read through the whole 6-step process first, then go back and start filling in your details.

1Step 1:

Define what matters for:

  • Your subscribers
  • Your budget
  • Running recurring livestreams long-term means that you are now in the production business, and everything needs to be readdressed with that in mind. If you’re serious about selling live or on-demand content, you have to take the production aspect seriously. You don’t have to be an expert, but defining priorities at the beginning will make everything else simpler.

    2Step 2:

    Make a Timeline:

  • Develop
  • Establish
  • Test & Train
  • Launch
  • Don’t worry about estimating incorrectly. Things will inevitably change and you will revise this timeline and expand upon it several times.

    3Step 3:

    Develop:

  • Sketch
  • Outline
  • Revise
  • Simplify
  • This is about throwing ideas around and prioritizing them. Have fun with it, think about visuals, branding, timing, subjects, chapters, runtime, hosts, guests, audience interaction, cut-aways, platform options, and so on. The goal is to refine these ideas into a feasible plan.

    4Step 4:

    Establish your System:

  • Studio Location
  • Studio Build
  • Workflow
  • Crew
  • Everything that you developed can change at this stage. Be flexible, collaborative, and things will evolve for the better. Consider real-world elements when making these choices, things like commute time, crew personalities, and the ‘vibe’ of the studio on and off camera.

    5Step 5:

    Test & Train:

  • Test
  • Break
  • Train
  • With live production, you have to know your limits, so you will purposely try to break whatever system you’ve built. Find out where the weak points are, the bottle necks, the tedious parts. Find alternatives and create backup plans.

    6Step 6:

    Launch:

  • Go Live
  • Be Cool
  • You’ve set it all up. Everything and everyone is ready. Now go. Something's going to get a little messed up, it’s not a big deal, laugh through it, brush it off, tell your audience what’s up. They’ll get it. Eventually you’ll run most livestreams flawlessly. The cool thing about live production is it’s happening now, and you just have to go for it.

    image of a plan working

    The Results:

    Using this system has produced extremely positive results. Over the years, the workflow has been refined to be super efficient and ready for anything. We’ve been able to pivot content easily and we’ve kept the customers happy. Because the operational aspect is established, it leaves a lot of time and resources available for other tasks.

    Conclusion:

    Keep it simple. Make a plan like the blueprint above and be ready for it to change as you go. It can actually be a lot of fun to plan and execute, and there’s almost always a way to make your accountant happy. My philosophy is to be human, keep it simple, and make it happen.

    Good luck on your endeavors! If you have a question or if you’d like to hire me to help, please feel free to reach out!

    Alex Wolfe
    Owner
    Creative Director
    Video Production Specialist
    The Sequence Department

    contact.sqdpt@gmail.com